OUR WORK
Turning evidence into action for a more human digital future.
We work at the intersection of research, people and practical action to ensure digital technologies serve people, communities and the public good.
People-centred
Communities and individuals
at the heart of our work
Evidence-informed
Research and real-world insights guide our action
Ethical by design
We promote responsible and trustworthy technology
Inclusive and equitable
A fairer digital future for all
Three pillars for change
Our work is organised around three interconnected pillars that combine research, capability building and practical standards to drive a more human, fair and inclusive digital future.
01
Evidence Lab
Generating and sharing insights
We conduct and commission research, produce evidence-based analysis and translate complex digital issues into practical recommendations.
- Research and policy insights
- Reports, briefs and toolkits
- Data and real-world case studies
02
Community & Capability
Building skills and digital confidence
We work with communities, educators and organisations to build digital skills, confidence and awareness, with a focus on inclusion and vulnerable groups.
- Training and workshops
- Community engagement
- Youth and grassroots initiatives
03
Standards & Assurance
Promoting responsible practice
We develop practical guidance, frameworks and assurance tools to help organisations adopt ethical, inclusive and accountable digital technologies.
- Ethical AI and data governance
- Digital inclusion standards
- Advisory and assurance support
— HOW WE WORK —
From insight to impact
We combine research evidence with lived experience, working with communities, researchers, policymakers and organisations to develop practical responses to digital challenges.
Understand needs and lived experience
→
Generate and synthesise evidence
→
Work with communities and partners
→
Develop and pilot practical solutions
→
Publish insights, tools and learning
→
Evaluate impact and refine our approach
Where we are focusing our efforts
Digital Skills for Community Resilience
Supporting digital skills and confidence in underserved communities, with a focus on young people and vulnerable groups.
Learn more →
AI, Ethics & the Public Good
Research and policy insights to support fair, inclusive and accountable governance of AI and emerging technologies.
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Responsible Digital Adoption
Supporting organisations to adopt digital technologies ethically, with practical guidance, frameworks and assurance tools.
Learn more →
— WHAT WE AIM TO ACHIEVE —
Building a more inclusive and trustworthy digital future
Our work is guided by clear outcomes that can be measured, evaluated and openly communicated.
Better Evidence
Research that informs better decisions and responsible digital policy.
Stronger Capability
People and organisations equipped to navigate digital change confidently.
Responsible Practice
Practical tools and guidance for ethical and accountable technology.
Greater Inclusion
Communities represented, heard and able to participate in our digital future.
— LATEST WORK —
Research, insights and resources
RESEARCH REPORT
Governing Generative AI at Work in Digital Government
BRIEFING
Digital Inclusion: Key Considerations
TOOLKIT
Community Engagement Toolkit (Draft)
BLOG
Building Digital Skills for Community Resilience
— WORK WITH US —
Let’s build a more human digital future
We collaborate with communities, researchers, public bodies, civil society organisations and responsible businesses.